Frequently Asked Questions
Everything you need to know about your Mixshe shopping experience.
How long will it take to receive my order?
Standard shipping typically takes 7-12 business days, while express shipping arrives within 3-5 business days. Please note that processing time takes 1-3 days prior to dispatch.
What is your return policy?
We offer a 30-day return policy for all unworn items with original tags attached. Simply contact our support team to initiate a return and receive your shipping label.
How do I find the right size?
Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements to a similar garment you already own for the perfect fit.
Can I track my package after it ships?
Yes, once your order is dispatched, you will receive an email containing a tracking number and a link to monitor your package's journey in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay for a secure and seamless checkout process.
Do you ship internationally?
Mixshe currently ships to over 50 countries worldwide. Shipping costs and delivery times vary by location and will be calculated at checkout.